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Four characters constitute a competent staff

It is well known that human resources play a dominant role in enterprise management. Fierce competitions between employees make people feel unsafe about their positions. One social survey demonstrates that timeliness, profession, cordiality and tolerance constitute the character of a competent staff. Judge the stage you belong to with referring to further explanation on the four characters to see whether you are competent or not.

Timeliness is an attitude towards your daily work. Whoever you are run into, customers or teammates, always response timely to relevant issues they are asking for. An easy action of you may be much helpful to them. Especially to your customers, you shall never keep them waiting or you will lose them gradually.

Profession refers to ability to handling anything you are responsible for. It includes specialty, means of dealing with any case, principle of communication and feedback of customer. How to prove your profession, positive feedback from others and profit brought to company is the best proof.

Cordiality represents a personal merit. No matter what kind of company you are working at, cordiality should be always kept in your mind. It is base of business building and assurance of long term relationship development.

Tolerance also speaks as mutual understanding. Different point of view may involve between you and your teammates, interests’ divergence can also be happened frequently between you and your customers. When coming across such kind of problems, you’d better think about it standing at the opposite site. Then try to reach a consistency which can be mutually accepted.

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